• No edit option

    Posted by Jennifer on September 14, 2022 at 3:15 pm

    I googled my name in two different search engines. One looked nice, the other did not. But I did not have an “edit” button in either. I did have a button to “Claim this knowledge panel” but it said it could not verify me. I tried in both browsers, and I logged into my website as they suggested. Any suggestions?

    Chelle replied 1 year, 5 months ago 3 Members · 3 Replies
  • 3 Replies
  • Hayley

    Member
    September 14, 2022 at 7:58 pm

    I’m having the exact same issue! No button to suggest edits, clicked the “Claim this knowledge panel” button, but couldn’t get verified. Going to keep fiddling with things.

    • Chelle

      Administrator
      September 14, 2022 at 8:50 pm

      Definitely see if you’re able to connect your website using Search Console: https://search.google.com/search-console/about

      Then you’ll have more options for edits.. And, also be sure that you’ve got your books in your website with the schema set so it will start to autopopulate.

  • Chelle

    Administrator
    September 14, 2022 at 8:49 pm

    I recorded a quick video response:

    https://www.awesomescreenshot.com/video/11093493?key=7cddec6397bd2db38ecdfc5a3f0fc51e

    Do you have access to Google Search Console? It used to be called Webmaster Tools. It’s Google’s way of verifying that you own your website. It might be that your webmaster set it up (and you might need to ask for access) or you might need to set it up once and then you can claim the Knowledge Panel.

    In either case, since the panel is driven by your website, be sure your books are in there using the schema!

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